Iberostar Waves Quetzal Hotel Playa del Carmen Exterior photoIberostar Waves Quetzal Hotel Playa del Carmen Exterior photoIberostar Waves Quetzal Hotel Playa del Carmen Interior photo

IBEROSTAR WAVES QUETZAL – A Favorite Family Resort in Playa del Carmen

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From$224 /night
Check-in
01Jul
Check-out
02Aug
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, 77710
-
Next to Playacar Beach
Great
8.6
8.6
/10
4.2
4.5
/5

5-star beachfront resort in Playa del Carmen

Amenities

Iberostar Quetzal offers direct beach access along with four pools surrounded by lush jungle. The all-inclusive package includes meals at five specialty restaurants and a daily restocked minibar. Non-motorized water activities such as kayaking and snorkeling are available for guests.

Rooms

Rooms at Iberostar Quetzal offer views of either the pool or the ocean, accommodating various preferences. Guests can choose from double rooms and suites, ensuring comfort for all types of visitors. Rooms are designed with sustainability in mind, featuring no single-use plastics.

Location

The hotel's beachfront location places it just 2.5 km from the center of Playa del Carmen, providing easy access to local attractions. It is also 3.5 km from Xcaret, a popular eco-archaeological park. The hotel faces the island of Cozumel, reachable by boat from Playa del Carmen port.

Wellness

SPA Sensations at Iberostar Quetzal offers treatments deep within the jungle, allowing guests to relax amid nature. The hydrotherapy circuit includes a variety of amenities, such as jet pools, a sauna, and a steam room. The hotel's Aliveness program promotes wellness through healthy culinary options and relaxation treatments.

Family-Friendly Facilities

Families will find the Star Camp, offering diverse activities for children aged 4 to 17. Aqua Fun provides water slides and a playground for younger guests, ensuring entertainment for all ages. Parents can take advantage of the babysitting service, allowing for personal time.

Highlights

Location: 2.5 km from the center of Playa del Carmen

Rooms: double rooms and suites with ocean views

Dining: five specialty restaurants

Wellness: SPA Sensations for nature-inspired treatments

Family Facilities: Star Camp for kids aged 4 to 17

“This beachfront hotel impressed me with its commitment to eco-tourism, particularly the team of biologists dedicated to preserving the unique jungle environment, a welcome contrast to typical resort experiences; families, especially, should appreciate the Star Camp program, which blends education with fun. While rooms may need some modernization, the location is ideal for those wanting a balance of relaxation and planned activities, as there is a holistic wellness through the Aliveness program. It's a solid choice for an all-inclusive stay in Playa del Carmen.”
Hotel logo
Olivia StoneManaging Editor at Familyresort

Choose Your Family Room Type

Choose from a range of family rooms including doubles, suites, and special family packages with meals and free cancellations
  • Premium Near Beach
    2 persons
    35 sq. feet
    2 King Size Beds
    Air conditioning
    Balcony
  • Junior Suite
    2 persons
    38 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
  • Premium Tropical View
    2 persons
    35 sq. feet
    2 King Size Beds
    Air conditioning
    Balcony
Show all rooms

Room Availability & Price Calendar

Find availability and check prices for your dates now!
July 2026 - July 2027
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Check-in/ Check-out

Facilities

Our resorts offer tailored amenities to ensure your family’s comfort and unforgettable experiences
Facilities: Great
8.5/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Locker room
  • Smoke detectors
  • Electric vehicle charging station
  • Key card access

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Tennis court

Services

  • Housekeeping

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Dining Onsite

Experience a culinary tapestry at Iberostar Waves Quetzal, where flavors from Mexico, Italy, Japan, and beyond come to life. From the vibrant dishes of Uxmal to the rustic charm of La Hacienda, dining here is a celebration of authenticity surrounded by nature's beauty.
  • Restaurante mexicano Uxmal

    Mexican
    Ambiance
    Enjoy open-air dining under thatched roofs, enveloped by exotic plants and the sights and sounds of local wildlife.
    Key Offerings
    Signature Mexican dishes with an emphasis on regional flavors, featuring an appetizer station and tacos, ideal for a delightful lunch or a relaxed dinner.
    Reservation
    No
    Lunch: 12:00 - 17:00; Dinner: 18:30 - 21:00 daily
  • La Gondola

    Italian
    Ambiance
    A cozy and inviting atmosphere, perfect for intimate dinners or special gatherings.
    Key Offerings
    A la carte Italian specialties that transport diners to the heart of Italy, complemented with fine wines.
    Reservation
    No
    Dinner: 18:00 - 21:00 daily
  • La Hacienda

    Mexican, Steakhouse
    Ambiance
    A rustic yet warm setting that invites guests to unwind and savor their meals.
    Key Offerings
    Delight in a fusion of Mexican flavors and perfectly grilled steaks, offering a unique lunch and dinner experience.
    Reservation
    No
    Lunch: 12:00 - 17:00; Dinner: 18:00 - 22:00 daily
  • Restaurante Japones Bonsai

    Japanese
    Ambiance
    An elegant space that offers a serene dining experience, ideal for those seeking a taste of Japan in a tropical paradise.
    Key Offerings
    Authentic Japanese cuisine presented in a serene setting, perfect for a thoughtful dinner.
    Reservation
    No
    Dinner: 18:30 - 21:00 daily
  • Restaurante Mare Nostrum

    Mediterranean
    Ambiance
    A welcoming space that evokes the essence of the Mediterranean with its warm decor and relaxed vibe.
    Key Offerings
    Mediterranean dishes designed for those who appreciate the flavors of the sun-kissed shores.
    Reservation
    No
    Hours vary.
  • Restaurante Buffet

    International
    Ambiance
    A vibrant buffet setting perfect for enjoying diverse cuisine while surrounded by lush gardens.
    Key Offerings
    An international buffet featuring well-loved Mexican dishes, fresh fruit, and chef-prepared delights.
    Reservation
    No
    Hours vary.

Iberostar Waves Quetzal Location

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, 77710
Explore Playa del Carmen
Explore Playa del Carmen
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Xcaret
Xcaret
40 minutes walking
Eco-archaeological park with natural wonders, cultural performances, and adventure activities. A full-day experience for all.
Quinta Avenida
Quinta Avenida
35 minutes walking
Vibrant pedestrian street featuring shops, cafes, and local art. A bustling hub for culture and shopping.
Playacar Center Shopping Mall
Playacar Center Shopping Mall
10 minutes walking
Convenient shopping destination with local brands, restaurants, and entertainment options, perfect for a quick outing.
Playa Xaman-Ha
25 minutes walking
Relaxing beach known for its calm waters and stunning views. A great spot for sunbathing and swimming.
Rio Secreto
10 minutes drive
Underground river and cave system offering guided tours. Known for stunning rock formations and beautiful stalactites.
Piste Cyclable sur Paseo Xaman-Ha
5 minutes walking
Scenic bike path ideal for leisurely rides. Rentals available nearby, suitable for all ages and fitness levels.
Mahi Golf Course
10 minutes walking
18-hole golf course surrounded by tropical landscapes. Great for both novice and experienced golfers, book in advance.
Aqua Spa
10 minutes drive
Luxurious spa offering massage and wellness treatments. Perfect for relaxation after a day of activities.
Steakhouse
11 minutes walking
Cozy spot specializing in grilled steaks and seafood. Known for its warm atmosphere and hearty portions.
Les Crepes de Paris
30 minutes walking
Charming eatery known for its sweet and savory crepes. A must-visit for a light meal or dessert; reservations suggested.
INTI Beach
10 minutes drive
Beach club offering fresh seafood and casual dining by the sea. Enjoy beautiful views and beachside service.
Coco Bongo
10 minutes drive
Famous nightlife venue featuring live performances, music, and dance shows. A must-experience nightlife attraction.
Palacio Municipal
30 minutes walking
Venue hosting cultural events and exhibitions. Family-friendly environment with various local performances.
Getting around
  • City Centre
    Playa del Carmen 5 min  ·  1.9 mi
  • Airports
    Aeropuerto de Playa del Carmen (PCM) 5 min  ·  1.9 mi
    Cozumel (CZM) 49 min  ·  20.0 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Iberostar Waves Quetzal serves a full breakfast for free.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese
Number of rooms:
20
Former name
iberostar quetzal

Resort Reviews & Family Ratings

Guest Reviews on Their Family Resort Experience
Review score
Based on 891 verified reviews
8.9 /10
Great
87 %
Recommend
Cleanliness
8.8/10
Comfort
8.8/10
Facilities
8.5/10
Free WiFi
9.5/10
Location
9.5/10
Staff
9.1/10
Value for money
8.3/10
Pros
Clean rooms
Friendly staff
Good food
Cons
Loud AC
Empty loungers
Guest reviews
based on 97 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews

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