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From224US$ /night
Check-in
16Dec2025Select date
Check-out
17Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Av. Xaman, Ha Lote Hotelero 2, Playa del Carmen, Mexico, 77710
-
Next to Playacar Beach
Great
8.4
8.6
/10
4.5
/5

Amenities

Iberostar Quetzal offers direct beach access along with four pools surrounded by lush jungle. The all-inclusive package includes meals at five specialty restaurants and a daily restocked minibar. Non-motorized water activities such as kayaking and snorkeling are available for guests.

Rooms

Rooms at Iberostar Quetzal offer views of either the pool or the ocean, accommodating various preferences. Guests can choose from double rooms and suites, ensuring comfort for all types of visitors. Rooms are designed with sustainability in mind, featuring no single-use plastics.

Location

The hotel's beachfront location places it just 2.5 km from the center of Playa del Carmen, providing easy access to local attractions. It is also 3.5 km from Xcaret, a popular eco-archaeological park. The hotel faces the island of Cozumel, reachable by boat from Playa del Carmen port.

Wellness

SPA Sensations at Iberostar Quetzal offers treatments deep within the jungle, allowing guests to relax amid nature. The hydrotherapy circuit includes a variety of amenities, such as jet pools, a sauna, and a steam room. The hotel's Aliveness program promotes wellness through healthy culinary options and relaxation treatments.

Family-Friendly Facilities

Families will find the Star Camp, offering diverse activities for children aged 4 to 17. Aqua Fun provides water slides and a playground for younger guests, ensuring entertainment for all ages. Parents can take advantage of the babysitting service, allowing for personal time.

Highlights

Location: 2.5 km from the center of Playa del Carmen

Rooms: double rooms and suites with ocean views

Dining: five specialty restaurants

Wellness: SPA Sensations for nature-inspired treatments

Family Facilities: Star Camp for kids aged 4 to 17

“This beachfront hotel impressed me with its commitment to eco-tourism, particularly the team of biologists dedicated to preserving the unique jungle environment, a welcome contrast to typical resort experiences; families, especially, should appreciate the Star Camp program, which blends education with fun. While rooms may need some modernization, the location is ideal for those wanting a balance of relaxation and planned activities, as there is a holistic wellness through the Aliveness program. It's a solid choice for an all-inclusive stay in Playa del Carmen.”
Hotel logo
James DavidEditor-in-Chief at Familyresort
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Choose Your Family Room Type

Choose from a range of family rooms including doubles, suites, and special family packages with meals and free cancellations
Premium Near Beach
2 persons
35 m² 
2 King Size Beds
Shower
Coffee machine
Junior Suite
2 persons
38 m² 
1 King-size bed
Shower
Coffee machine
Premium Tropical View
2 persons
35 m² 
2 King Size Beds
Shower
Coffee machine
Last Room Available
2 persons
35 m² 
2 King Size Beds
Shower
Coffee machine
Click button to see more rooms
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Room Availability & Price Calendar

Find availability and check prices for your dates now!

Facilities

Our resorts offer tailored amenities to ensure your family’s comfort and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Locker room
  • Smoke detectors
  • Electric vehicle charging station
  • Key card access

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Tennis court

Services

  • Housekeeping

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

Experience a culinary tapestry at Iberostar Waves Quetzal, where flavors from Mexico, Italy, Japan, and beyond come to life. From the vibrant dishes of Uxmal to the rustic charm of La Hacienda, dining here is a celebration of authenticity surrounded by nature's beauty.
Iberostar Waves Quetzal Hotel Playa del Carmen Restaurant photo
Iberostar Waves Quetzal Hotel Playa del Carmen Restaurant photo
Iberostar Waves Quetzal Hotel Playa del Carmen Restaurant photo

Restaurante mexicano Uxmal

Mexican
Ambiance
Enjoy open-air dining under thatched roofs, enveloped by exotic plants and the sights and sounds of local wildlife.
Key Offerings
Signature Mexican dishes with an emphasis on regional flavors, featuring an appetizer station and tacos, ideal for a delightful lunch or a relaxed dinner.
Reservation
No
Lunch: 12:00 - 17:00; Dinner: 18:30 - 21:00 daily

La Gondola

Italian
Ambiance
A cozy and inviting atmosphere, perfect for intimate dinners or special gatherings.
Key Offerings
A la carte Italian specialties that transport diners to the heart of Italy, complemented with fine wines.
Reservation
No
Dinner: 18:00 - 21:00 daily

La Hacienda

Mexican, Steakhouse
Ambiance
A rustic yet warm setting that invites guests to unwind and savor their meals.
Key Offerings
Delight in a fusion of Mexican flavors and perfectly grilled steaks, offering a unique lunch and dinner experience.
Reservation
No
Lunch: 12:00 - 17:00; Dinner: 18:00 - 22:00 daily

Restaurante Japones Bonsai

Japanese
Ambiance
An elegant space that offers a serene dining experience, ideal for those seeking a taste of Japan in a tropical paradise.
Key Offerings
Authentic Japanese cuisine presented in a serene setting, perfect for a thoughtful dinner.
Reservation
No
Dinner: 18:30 - 21:00 daily

Restaurante Mare Nostrum

Mediterranean
Ambiance
A welcoming space that evokes the essence of the Mediterranean with its warm decor and relaxed vibe.
Key Offerings
Mediterranean dishes designed for those who appreciate the flavors of the sun-kissed shores.
Reservation
No
Hours vary.

Restaurante Buffet

International
Ambiance
A vibrant buffet setting perfect for enjoying diverse cuisine while surrounded by lush gardens.
Key Offerings
An international buffet featuring well-loved Mexican dishes, fresh fruit, and chef-prepared delights.
Reservation
No
Hours vary.

Location

Av. Xaman, Ha Lote Hotelero 2, Playa del Carmen, Mexico, 77710
Map view
Av. Xaman, Ha Lote Hotelero 2, Playa del Carmen, Mexico, 77710
Nearby
Piste Cyclable sur Paseo Xaman-Ha
410 m
Restaurants
Steakhouse
880 m
Avenida Paseo Xaman-Ha s/n Inside Hotel Riu Tequilla
Les Crepes de Paris
2.6 km
Avenida Paseo Xaman-Ha 25 Playacar Center
Explore Playa del Carmen
Explore Playa del Carmen
Top Attractions
Activities
Dining
Entertainment
Xcaret
Xcaret
40 minutes walking
Eco-archaeological park with natural wonders, cultural performances, and adventure activities. A full-day experience for all.
Quinta Avenida
Quinta Avenida
35 minutes walking
Vibrant pedestrian street featuring shops, cafes, and local art. A bustling hub for culture and shopping.
Playacar Center Shopping Mall
Playacar Center Shopping Mall
10 minutes walking
Convenient shopping destination with local brands, restaurants, and entertainment options, perfect for a quick outing.
Playa Xaman-Ha
25 minutes walking
Relaxing beach known for its calm waters and stunning views. A great spot for sunbathing and swimming.
Rio Secreto
10 minutes drive
Underground river and cave system offering guided tours. Known for stunning rock formations and beautiful stalactites.
Piste Cyclable sur Paseo Xaman-Ha
5 minutes walking
Scenic bike path ideal for leisurely rides. Rentals available nearby, suitable for all ages and fitness levels.
Mahi Golf Course
10 minutes walking
18-hole golf course surrounded by tropical landscapes. Great for both novice and experienced golfers, book in advance.
Aqua Spa
10 minutes drive
Luxurious spa offering massage and wellness treatments. Perfect for relaxation after a day of activities.
Steakhouse
Steakhouse
11 minutes walking
Cozy spot specializing in grilled steaks and seafood. Known for its warm atmosphere and hearty portions.
Les Crepes de Paris
Les Crepes de Paris
30 minutes walking
Charming eatery known for its sweet and savory crepes. A must-visit for a light meal or dessert; reservations suggested.
INTI Beach
10 minutes drive
Beach club offering fresh seafood and casual dining by the sea. Enjoy beautiful views and beachside service.
Coco Bongo
10 minutes drive
Famous nightlife venue featuring live performances, music, and dance shows. A must-experience nightlife attraction.
Palacio Municipal
30 minutes walking
Venue hosting cultural events and exhibitions. Family-friendly environment with various local performances.
Getting around
City Centre
Playa del Carmen5 min  ·  3.1 km
Airports
Playa Del Carmen, Quintana Roo (PCM)5 min  ·  3.2 km
Cancun International Airport (CUN)90 min  ·  59.9 km
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel Iberostar Waves Quetzal serves a full breakfast for free. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese
Number of rooms:
20
Former name
iberostar quetzal

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